The Fire Guy Ltd

49 West Parade

Worthing

Sussex BN11 5EF

 

info@thefireguy.co.uk

 

Open: 7am - Close: 5pm

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Areas We Cover

Copyright 2019. The Fire Guy.

 Our Privacy Policy Statement

 

we have put this Policy in place to protect your Personal Data and also to comply

with UK laws.

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you provide us with your personal data such as your name, address and email

address and contact details we hold these securely on file for the purposes of supplying

you with the services you have requested.

 

When you provide us with any details by using the link on our website we will keep

these details on file for as long as is needed, to be able to carry out our services for you

securely and accurately as possible.

 

We may also send you occasional emails about The Fire Guy and

our services that will be of value to your business and other updates. We will never sell,

rent or give your name, address or email address to any third party unless you give us

permission too.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to carry out works for you, this implies

that you consent to our collecting that information and using it for that specific purpose

only.

If we ask for your personal information for a secondary reason, such as marketing, we

will either ask you directly for your expressed consent, or provide you with an

opportunity to say no.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information only if we are required by law to do so, or if

you violate our Terms of Service.

GDPR [GENERAL DATA PROTECTION REGULATIONS

This is an outline of the procedures we have put into place to ensure compliance with

the General Data Privacy Regulations (GDPR)

The GDPR is the European Union’s new data privacy law. The GDPR requires companies

to take steps to help secure personal data rights and more generally protect that data.

The regulation also provides individuals with certain rights over their personal data,

including a right to access, correct, delete, and restrict processing of their data.

 

HOW WE SECURE, STORE AND RETAIN DATA

We follow generally accepted standards to store and protect the personal data we

collect, both during transmission and once received and stored, including utilization of

security protocol and encryption where appropriate.

We retain personal data only for as long as necessary to provide the services you have

requested and thereafter for a variety of legitimate legal or business purposes. These

might include retention periods:

Mandated by law, contract or similar obligations applicable to our business operations;

For preserving, resolving, defending or enforcing our legal/contractual rights; or

Needed to maintain adequate and accurate business and financial records.

 

WHAT INFORMATION DO WE COLLECT?

We collect information so that we can provide the best possible experience when you

utilize our services. Much of what you may consider personal data is collected directly

from you when you:

(1) Provide us with your personal data via our website link or through email direct to us

when you enquire or request our services.

(2) Instruct works to proceed.

(3) Complete contact forms or request newsletters or other information from us.

(4) Participate in surveys, apply for a job, or otherwise participate in activities we

promote that might require information about you.

 

YOUR RIGHTS IN RELATION TO PERSONAL DATA

Individuals whose personal data we process have certain rights in respect of that data,

including:

 

(1) Right to information and access

You have the right to request access to the information that we hold about you.

In accordance with data protection laws, members also have the right to receive a copy

of any information we hold about them in connection with the performance of our

contract with them. On request, we will provide members with copies of their personal

data in a convenient format (via electronic means or otherwise). Where technically

feasible, we will also meet any member’s request to transfer their data to a third party.

(2) Rectification, erasure, and restriction

You have the right to ask us to limit or cease processing or erase information we hold

about you in certain circumstances. In responding to such requests, we will

communicate to the individual concerned the impact of such restrictions or deletions.

We take reasonable steps to ensure that the personal data we hold about you is

accurate and up-to-date and we will comply with any requests to rectify any inaccurate

data we may hold about you.

 

We rely on the accuracy of information you provide us with and will rectify any notified

inaccuracies following your request. Requests for access to information regarding

personal, financial and works information should be via email to

info@thefireguy.co.uk.

We may ask you to provide proof of your identity.

 

(3) Right to object

You have the right to object to our information on the basis of its legitimate interests

and the right to ask us not to process your personal data for marketing purposes, where

relevant.

We are committed to respecting individuals’ rights. You may action your rights by

contacting us using the details provided above and we will comply with your requests

unless we have a lawful reason not to do so. We will endeavour to handle any requests

within a reasonable period and, in any event, within a month of the original request.

 

DATA SECURITY

We will take appropriate technical and organisational measures to protect the personal

data we transmit, store or otherwise process against accidental or unlawful destruction,

loss, alteration or unauthorized disclosure or access.

 

HOW LONG DO WE RETAIN PERSONAL DATA?

We will only retain personal data for as long as is necessary to provide our services or

for as long as we reasonably require to retain the information for our lawful business

purposes or comply with a statutory or other legal requirement.

 

We hope you are happy with this Statement, and we endeavour to continue to securely

store and process your personal data in accordance with current legislation.

Warm Regards

 

The Fire Guy